The Road Victims Trust is a charity dedicated to supporting people who have been affected by the grief and trauma of a road death or a serious injury or life changing injury collisions. Our services are available to family, friends and colleagues of the person who has been killed or injured as well as witnesses of fatal and life changing injury road collisions.
The following sets out the commitment we make to those we support:
- We will begin the process of providing information on the Trust services and offering our support to victims within 48 hours of receipt of a full referral.
- The emotional and practical support to victims will only be given by an appropriately trained Coordinator or Counselling Volunteer.
- All support will be tailored to meet the needs of the victim.
- The victim will be given a six-point service agreement covering the support provided including matters such as length and regularity of visits and confidentiality on the first support visit.
- Victims will be offered emotional and practical support for as long as it is useful.
- The support provided to victims is monitored during clinical supervision reviews and case reviews.
- Coordinators and Counselling Volunteers will always aim to work with clients towards a planned ending of the support provision.
- Support will include preparation for inquests and criminal court hearings as well as support on the day.
- Support will include the offer of limited free legal support / advocacy provided by lawyers with appropriate professional qualifications who have signed a protocol agreement of standards with the Trust.