If you were not involved in the collision then your first contact with the police will be when they visit to let you know what has happened. The Family Liaison Officer (FLO) is part of the investigation team and has been specially trained to work with the family or partner of the deceased. Soon after the collision they may arrange for you to identify the person who has died.
A FLO will be assigned to your family and will act as a point of contact and reference in respect of the investigation. As the investigation progresses they will be available to give you information and answer your questions.
As well as the FLO, you may meet or hear about the Senior Investigating Officer (SIO) who leads the investigation team, the Collision Investigator who analyses all the evidence, and the Officer in the case who pulls together all the evidence.
Posted in: After the collision